Providing Accessible Information
Providing accessible, easy to read information is essential for clear communications with your customers, staff and stakeholders. We are literally bombarded with information from various sources on a daily basis. We use this information to make choices.
Your information may be in the form of a website, newsletter or something simpler, like paper based memo or flyers.However your marketing or information gets out there, being easy to read and understand is key. The more people understand, the more likely you are to get a response to the message being sent.
Yes, inclusive information will make things easier for people with disabilities. But it will also enhance engagement by all.

This training ensures participants will;
- Explore the term accessible information and what it means.
- Discover how we share and receive information, on a daily basis.
- Understand the importance of, and the guidelines supporting accessible information provision.
- Learn to comfortably ask customers for their individual requirements, every customer is different!
- Apply the simple inclusion techniques learned into their service provision information provision
Some other training courses of interest....

Disability Equality Training

Providing Accessible Serices

Equality Action
Planning
